Privacy and Cookie Policy
What is this Privacy Policy for?
This privacy policy is for this website [www.thestagandhenexperience.com] and served by [The Stag and Hen Experience] and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and GDPR requirements for user privacy. We keep our privacy notice under regular review. This privacy notice was last updated on 24th May 2018.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [https://policies.google.com/privacy].
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website, and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advice users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Trustpilot or https://www.protectedtrustservices.com/business/benefits/consumer-protection/.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: https://www.facebook.com/stagandhenexperience).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Where we store your personal data
We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy notice. Your personal data is collected through Google, Click 4 Assistance and social media via our Website The Stag and Hen Experience and held securely on our database run by Protected Trust Services. Although we will do our best to protect your personal data and have contractual processes in place with our business partners to do this, we cannot guarantee the security of your data transmitted to our site. Once we have received your information, we will use relevant procedures and security features to try to prevent unauthorised access.
How long will we hold your personal data for?
We will keep your data only for as long as it is necessary for the particular purpose or purposes for which we hold it unless there are any legal or operational reasons to hold it for a longer period. At the end of that period the data that we hold will be securely destroyed.
Your rights in respect of the personal data we hold about you
You can ask to see a copy of the information that we hold about you and for corrections to be made to any incorrect information. We want to be as helpful as possible and, in most cases will provide the information within one month of your request. We do not have to provide information in all cases including where it would involve disclosing information about another person or where a request is excessive or manifestly unfounded and may make a charge for providing the information in some cases.
You have the right to receive the data concerning you in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller.
You can also ask us for following information:
1.the purposes of the processing;
2.the categories of personal data concerned;
3.the recipients or categories of recipient to whom the personal data have been or will be disclosed;
4.where it is possible for us to provide the information, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
5.where we have not collected the data from you, any available information as to their source.
You can ask us to erase any data that we hold about you where one of the following grounds apply:
1.the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
2.you withdraw your consent to the processing and there is no other legal ground for the processing;
3.you object to processing on grounds relating to your particular situation and our legitimate grounds for processing do not override your interests;
4.you object to processing for direct marketing purposes;
5.the personal data have been unlawfully processed;
6.the personal data have to be erased for compliance with a legal obligation in Member State law to which we are subject.
We are not required to erase your data where we need to process your data:
1.for exercising the right of freedom of expression and information;
2.for compliance with a legal obligation which requires processing by Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
3.for reasons of public interest in the area of public health;
4.for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes so far as the erasure of data is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
5.for the establishment, exercise or defence of legal claims.
You can ask us to restrict our processing of your data where one of the following applies:
1.you contest the accuracy of the personal data we hold about you for a period enabling us to verify the accuracy of the personal data;
2.the processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead;
3.we no longer need the personal data for the purposes of the processing, but the data are required by you for the establishment, exercise or defence of legal claims;
4.you object to processing on grounds relating to your particular situation pending the verification of whether our legitimate grounds for processing override your interests.
Advice and assistance
We welcome any Questions, comments and requests regarding this privacy and cookie policy please address these comments to the Data Protection Officer, The Stag and Hen Experience, 1 Seaview Road, Poole, BH12 3LP. If you think that there is a problem with the way that we are handling your data, you have the right to complain to the Information Commissioner’s Office. You can call their helpline on 0303 123 1113 or visit https://ico.org.uk/concerns/
Resources & Further Information
Guide to the General Data Protection Regulation
Privacy and Electronic Communications Regulations 2003
Privacy and Electronic Communications Regulations 2003 - The Guide
Protected Trust Services Privacy Policy
Click 4 Assistance Privacy Policy
Click 4 Assistance Cookie Policy
Edited & customised by: The Stag and Hen Experience, 1 Seaview Road, Poole, Dorset, BH12 3LP